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Frequently Asked Questions

What do you know about N.E.C.C. ?

N.E.C.C. is an ISO certified & IBA approved company. A trusted 45 years old name in the history of Indian Transport Industry, with a brand range of freight management and customized logistics solutions.

What are the other companies under N.E.C.C. Group ?

North Eastern Carrying Corporation Ltd., NECC Logistics Ltd. (NX), NECC Packers & Movers, & NECC Telecom. are the Group Companies.

What do you know about its network ?

N.E.C.C. have a network of more than 200 branches spread all over India , Nepal , Bhutan and Bangladesh . You can get the list of addresses of branch offices from our BRANCH LIST

How can we keep track of consignments booked through N.E.C.C. ?

We have an integrated high-tech software system with the help of which our Customer Care Department keep track on the movement of materials booked through our system.

What kind of consignment, does N.E.C.C., in normal course, avoid booking. ?

We generally do not book Oil, liquid, inflammable articles, hazardous materials and contraband items which are banned under the law of the land.

Why should one need Insurance Cover for goods in transit ?

There are inherent risk factors during transit period. For safeguard,, one should need Insurance Cover irrespective of the fact whether the goods are booked under Owner’s Risk (OR) or Carriers Risk (CR).

When does Storage/ demurrage charges become applicable?

When a consignment arrives at its destination and delivery of the same is not undertaken by the party within a reasonable time period, the above charges become applicable.

Do N.E.C.C. undertake booking of the household consignments ?

Yes our NECC Packers & Movers division provides specialized services in household and industrial packing & movement.

What are the prohibited materials which we can not carry?

Please check the link below

Click here for prohibited article

How can a person lodge complaint online ?

A complaint can be e-mailed at- or

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